Delivery Policy

We offer the three following methods of delivery for items purchased through this web site:

  • Reserve Online, Pick-up at Gallery & Pay upon pick-up  

This option allows you to reserve an item or several items online and pay for them in person at the gallery. 

Once your reservation request has been successfully submitted through the website, a member of our staff will contact you via email or telephone to confirm that your items are ready for collection. After that point, you will need to come to the gallery during its regular hours or by booking an appointment through the form available on our main page. Once at the gallery, you may pay in cash or by Visa or MasterCard.

You may reserve an item for up to two weeks, after which point a member of our team will contact you to prompt you to either cancel or confirm your order. 

  • Pre-Pay Online, Pick-up at Gallery

This option is similar to the one above, except that if offers you the convenience of pre-paying for your items online by PayPal, Visa or MasterCard. 

Once your payment has been successfully processed, a member of our staff will contact you via email or telephone to confirm that your items are ready for collection. After that point, you will need to come to the gallery during its regular hours or by booking an appointment through the form available on our main page. Once at the gallery, you will be asked to confirm your identity by presenting one of the following:

a piece of government-issue ID card with a photograph on it, or
the same credit card that was used to make the online payment

  • Order Online & Receive at Home (shipping fees apply)

This option allows you to pay for an item or several items online and have them shipped to your doorstep through a courier service partner (Aramex). In all cases, your items will be shipped out within two business days from the payment being processed. All shipping costs are carried by the client and are calculated based on weight, as detailed in the following tables. Please note that this option is currently available in Jordan only.

Domestic Delivery Costs (Jordan):

All delivery costs are calculated based on weight. You will be charged 4.00 JOD (or the USD equivalent of 5.63) per each increment of 5 kg. To clarify, an item weighing over 5kg but under 10kg will incur a charge of 10.00 JODs, and so.

It is at the Company's discretion to offer complimentary shipping on high value purchases.